< All questions

When do I get a login?

The login to the Client Zone is sent by email as soon as the application for financing is successful.

What are the statuses of documents in the Client Area?

If you want to find documents with their assigned statuses, go to the Information Panel and then go to the Documents tab.

Here is the list of statuses with explanations:

How do I apply for a limit change?

How to add a new user to the system?

How do I delete an invoice submitted for funding?

How will I know that the recipient I added has been accepted?

How to check the available limit?

How do I know if I have been granted a factoring advance?

How to check if the data of an invoice entered into the system is correct?

How long does it take to process an annex application? Where can I check the status of my application?

Where can I make a request to resend a system email requesting confirmation of invoices?

Contact Customer Service at 801 020 130 or by email at to request an email resend.