List of invoices – what is it?
In the main menu of the Client Area you will find the “Invoice list” section. Here you will check all relevant information on each of the submitted invoices. Use filters, sort results by clicking on the names of individual columns, and use the “Shortcut” search option. In this tab you will also find the statuses of individual invoices. They inform what stage of the process a particular invoice is currently at.
Possible invoice statuses are:
Verified – the invoice verification process is underway, we check the accuracy of both your data and the recipient you entered.
To be completed – complete the application with missing data, such as bank account number or acceptance of the terms and conditions.
For your approval – it is required to confirm the entered invoice by SMS code.
Pending – the invoice is pending confirmation by the Recipient.
Accepted – approved invoice, pending transfer.
Financed – an invoice for which the funds have already reached you or their posting is in progress.
Repaid – fully settled invoice.
Rejected – an invoice that due to an error (incorrectly entered data) or the expiration of the payment deadline could not be financed.
How do I add or delete a reported invoice?
You add your first invoice through an online application. Once your application is approved, you will be given access to the Client Area. To enter another invoice, log in to the Customer Area and go to the “Add Invoice” tab. If you wish to remove an invoice already submitted for financing, please contact Customer Service at 801 020 130 or email bokonline@pragmago.pl.
What is the “Billing” tab in the Client Area?
This is the place where you can find all system-generated deposits (recipients’ payments), withdrawals (transfers made from PragmaGO to you), e-invoices (cost invoices) and accounting notes.
Where can I find a cooperation agreement?
You can find the agreement in the Customer Area, under the Information Panel tab, in the Documents section. Use the search filters to locate the document in the list, then click [PDF] at the end of the line to open the contract.
How to increase the funding limit?
You can apply for a limit increase in the Customer Area. Before we issue a decision to increase the limit, we will ask you to send additional documents, including PIT, P&L and bank statements from your business account.
